Quote:
Originally Posted by whpalmer4
They prioritize bug fixing (in part) by the amount of distress it is causing, too, although I think there's a healthy amount of speculation done as to whether something is likely to cause a lot of support traffic, and it seems that regressions get a high priority. They are just a little more up front about what they are (or are not) doing than some other companies. I don't think you can show me a company with a product of any consequence that has a bug list that gets worked down to 0 before any new development takes place.
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True. That said, this is a pretty significant bug, that affects a pretty major area of the product. About 25% of the time, sync DOES NOT WORK on the desktop and doesn't start up again until I manually click the sync button and dismiss a modal dialog box. All for something that is a transient situation for about 3 seconds after a machine wakes.