Quote:
Originally Posted by FatalError
+1 for both requests. And of course they're free to do what every they please, but why does OF only count mail and not forum-entries for requests? That, to me, is very unclear.
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Because that is how their tools work. They don't have any way to make sure they see every forum post, and getting the requests from forum into the development database is make-work that occupies time better spent helping customers. Inefficient, error-prone, and only a small sampling of the user interactions even on a busy day, judging from the auto responder's tracking numbers.
And frankly, if one can't be bothered to do more than click Post Reply and type +1, it strikes me that the feature being requested isn't all that important to you!