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Oogie, I took a look at your support ticket - the error messages mentioned there are different than the one the title of this thread refers to.

Are you getting both a "cannot start sync server" message on the mac as well as the "databases are incompatible" message? The email mentions the former, but this thread is about the latter.

Just want to un-tangle any confusion if wires got crossed somewhere along the way. (Sending this as email, as well.)