[curt.clifton]

Originally Posted by aimee

Also, a lot of time, I've stored relevant information, such as a phone number to be called, in an item, and haven't remembered to write that into my permanent records.

Just to be sure, you can still get at that information by setting the view to show completed actions or all actions. (Not to argue against having completed tasks stick around for awhile, just to help you if you thought you were permanently losing data.)