[reesd]

Now that the market has matured, I would like to vote again for uservoice or getsatisfaction. They are now the state of the art in terms of getting customer feedback and giving customer's confidence they are part of the product management experience. The "Email into the ether" and "secret priority list" approach is a haphazard way at best to measure your overall community's needs and also creates community frustration since they don't feel/know they are being heard.

d