Quote:
Originally Posted by svsmailus
Call Jane to make appointments @call
Email Jane and ask her to send me a list of maintenance jobs that still need doing @email
Email Jane to check how she's doing with the annual planner @email
However, I may meet Jane in the course of the day at which point I want be able to see all of these tasks related to her.
Another example of this is if I needed to check what Jane's workload is I can check everything she's been assigned or will be.
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This is one of those "your mileage may vary" situations, of course, but I didn't get much mileage out of tracking calls and email separately - in my system, all those actions just go in the @jane context. Most of the time, I just need to talk to Jane to get the task done.
(In the rare cases where I do need to specifically carry out a task over the phone or email, I do what you did - include that information in the title of the email.)