Quote:
Originally Posted by Ken Case
That said, we are considering adding the ability to change an action's state to "On Hold" or "Dropped" just like you can currently do with projects.
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Yes, please. "On hold" for me generally relates to phone calls I'm waiting to hear back on, and the response may come in minutes or hours, but very seldom days or weeks.
I might have a list of 20 contacts that I'm calling in a day. At the moment there's no way of telling which I've called and am waiting on, and which I've yet to call. I thinking "Waiting/On Hold" deserves special attention: it's a class of action that you need in your face, but which you can't actually act on. OF does a good job of keeping these items in your face, but not of telling you that nothing further can be done at the moment.