Sorry for the trouble here - if you ever find yourself unable to run the app like this in the future, you're going to get the best results if you either call (800.315.6664) or email
urgent@omnigroup.com.
We spend as much time as we can on the forums, but posts may not be noticed right away. We're always happy to help sort stuff like this out no matter how you contact us; just trying to save you some waiting. :-)
Interestingly, Apple's support site doesn't have an article on how to force-restart an app. They do have one on
how to restart the whole iPad, but that's a bigger deal.
Okay, finally found their support article on
forcing an iPad app to close. Not sure I understand why they tucked the info away like that, but I'm sure they have a good reason...