Quote:
Originally Posted by Tom Bunch
Honestly, I don't think any of us want to sell you something that doesn't make you more productive in the near term.
|
Of course you don't - and to the extent that OP/iPad works, it can make people (including me) more productive - even the opportunity to review a plan on the go is worth something. But the inability to share any changes I make is obviously a major limitation.
Quote:
Originally Posted by Tom Bunch
We try to honestly represent the software we sell, and have a generous return policy in case we somehow fail.
|
Indeed, your return policy is an exmaple to much of the rest of the software industry - credit where it's due. And I'm not accusing you of misrepresentation, nor expecting you to fly a banner over the top saying "Warning! Does not export!" What I'm saying is that I think you've made a mistake - an honest one, but a mistake nonetheless.
Projects that need project management software are, by definition, cooperative efforts. and that's why the sharing issue is major. Omnifocus is essentially personal; OminGraffle and OmniOutliner have enough sharing options to make them useful (albeit not enough to satisfy everyone). Ans although OP/iPad can be used by a single person for their personal stuff, it's clearly designed to deal with multi-person work. That's my reasoning for calling it a mistake.
Quote:
Originally Posted by Tom Bunch
While we'd love to have you as a customer today, you are quite welcome to wait and see if version 1.1 fulfills your needs. In the meantime we obviously want to consider feedback from customers and non customers alike. If you buy now, we're going to work to improve the product and retain you as a satisfied customer. If you don't, maybe we can get you next time.
It may sound trite, but for me the thing that most confirms our success is hearing that our software has contributed to yours.
|
Point taken, and I think I've said what I needed to say. All I want to do is to be clear that this is a major need. You've got me for the time being, because OP/iPad is better than nothing and (in some respects) better than SG Project Pro.