[whpalmer4]

Instead of forcing anyone who wants to help you hunt down and install a whole new mail system, why not provide some screenshots, URLs, etc. illustrating/demonstrating the problem? In my experience as a developer, the problem reports where one can immediately see and understand what the user is having trouble with get attention much sooner than those where a big production needs to be done just to see what the user is talking about. Put another way, make it easy to help you, and someone probably will.