[Adam Sneller]

brooce - I agree that Entourage (out of the box) is a broken tool, and can be extremely frustrating to work with. But it is also far more stable and (in my experience) less broken than Apple Mail.

Not that I'm trying to plug my web site (maybe a little), but you may want to check this out. I've posted a number of AppleScripts for Entourage that could possibly help you suffer... a little less :-)