[Forrest]

It's not that Troy doesn't want emails about the browser, but I'm guessing he doesn't want emails like "I was surfing the web, OmniWeb did something weird. Please tell me how to fix it. Thanks."

I think the text in the crash catcher (which didn't used to be there) is a tell-tale sign that people were filling in insufficient details to help them figure stuff out. I know I still do that sometimes because I don't have a clue what happened. Sometimes I just type "afk" because I was afk when it crashed.