Member
2009-09-14, 11:36 AM
I contacted support and they helped me fix it.
There were two things. Firstly, there's a setting on the desktop app that I didn't have checked. Its on the Data tab - a checkbox with the label 'Cleanup completed Inbox items'. Secondly my database was corrupted. I sent them a copy and they cleaned it up and sent it back.
Hope this helps
Andy