[jasong]

What are those further potential actions? You can either explicitly capture an action to "followup with such-and-such" or "waiting on such-and-such", and put it in an appropriate context ("John", "email", "followups", e.g.) or you can capture the thing you know you need to do ("Confirm widget was cranked by John") in the appropriate context for that action.

I tend to see these things when I'm doing a review and notice a stalled project. Stalled projects either need an action or need to be closed.