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Is it possible that these actions are getting edited on multiple machines at roughly the same time?

If so, something like the situation in this post may be going on. The attachment got modified, but that change collided with a different change on another device.

I'm sorry for the lack of response on the earlier email - you mentioned that the (then-)current sneakypeek was working for you, so the ticket got closed out, which was a mistake. I've talked things over with the support ninja in question; it won't happen again.

The best option would be for you to send your database to the support ninjas so we can examine it and see what's going on. If your database actually did end up in a bad state, we generally need to know what steps got us into that bad state in order to fix the problem.