[optimus prime minister]

Originally Posted by Brian

Optimus, sorry for the confusion here. I checked the status of your problem in our trouble ticket system; it looks like one of the support ninjas asked for any information relating to OmniFocus that appears in your console log a couple days back, and that's the last email that was exchanged.

(If you already sent a response, it was either from a different email address than your forum account is associated with and got assigned to a different ticket in the system, or it failed to reach us for some other reason.)

Can you let us know what other email address to search for, or re-send the console information? Once the support ninjas have that, they can consult with the development team and try to figure out what's going on here.

Weird! Here's the message as I sent it (with my email address edited to reduce spammage)

From: Adam King <a @@@@ aking.ca>
Date: March 2, 2009 7:18:06 PM GMT-05:00
To: OmniFocus Support <omnifocus@omnigroup.com>
Subject: Re: [OG #412472] OmniFocus Support - OF won't launch, just crashes

Thanks for your response!
Here's the Console log. Didn't know about this app!
--


02/03/09 5:32:10 PM net.infinite-labs.PlugSuit.Agent[381] Could not access task for pid 430. You probably need to add user to procmod group
02/03/09 5:32:30 PM OmniFocus[434] Prerelease build expires in 118.762 hours
02/03/09 5:32:30 PM OmniFocus[434] *** -[OAFindController action]: unrecognized selector sent to instance 0x7d9c70
02/03/09 5:32:31 PM OmniFocus[434] Exception raised:
---------------------------
Mask: 0x00000040
Name: NSInvalidArgumentException
Reason: *** -[OAFindController action]: unrecognized selector sent to instance 0x7d9c70
Stack Trace:
NSExceptionHandlerExceptionRaiser (in ExceptionHandling)
objc_exception_throw (in libobjc.A.dylib)
-[NSObject doesNotRecognizeSelector:] (in CoreFoundation)
___forwarding___ (in CoreFoundation)
_CF_forwarding_prep_0 (in CoreFoundation)
Li_CopySelectorFromMenuItem (in Menu Master)
LiPrefs_CopyCustomizationsForMenuItemInternal (in Menu Master)
LiPrefs_CopyCustomizationsForMenuItem (in Menu Master)
Li_ChangeMenuItemAttributes (in Menu Master)
AdjustCarbonMenuItem (in AppKit)
AddCarbonMenuItem (in AppKit)
CreateCarbonMenu (in AppKit)
_NSGetRootCarbonMenu2 (in AppKit)
AdjustCarbonMenuItem (in AppKit)
AddCarbonMenuItem (in AppKit)
CreateCarbonMenu (in AppKit)
_NSAddMenuBarItems (in AppKit)
-[NSApplication finishLaunching] (in AppKit)
-[OAApplication finishLaunching] (in OmniAppKit)
-[NSApplication run] (in AppKit)
-[OAApplication run] (in OmniAppKit)
NSApplicationMain (in AppKit)
_start (in OmniFocus)
start (in OmniFocus)
0x2

---------------------------
02/03/09 5:32:31 PM OmniFocus[434] Exception raised:
---------------------------
Mask: 0x00000040
Name: NSInvalidArgumentException
Reason: *** -[OAFindController action]: unrecognized selector sent to instance 0x7d9c70
Stack Trace:
NSExceptionHandlerExceptionRaiser (in ExceptionHandling)
objc_exception_throw (in libobjc.A.dylib)
-[NSObject doesNotRecognizeSelector:] (in CoreFoundation)
___forwarding___ (in CoreFoundation)
_CF_forwarding_prep_0 (in CoreFoundation)
Li_CopySelectorFromMenuItem (in Menu Master)
LiPrefs_CopyCustomizationsForMenuItemInternal (in Menu Master)
LiPrefs_CopyCustomizationsForMenuItem (in Menu Master)
Li_ChangeMenuItemAttributes (in Menu Master)
AdjustCarbonMenuItem (in AppKit)
AddCarbonMenuItem (in AppKit)
CreateCarbonMenu (in AppKit)
_NSGetRootCarbonMenu2 (in AppKit)
AdjustCarbonMenuItem (in AppKit)
AddCarbonMenuItem (in AppKit)
CreateCarbonMenu (in AppKit)
_NSAddMenuBarItems (in AppKit)
-[NSApplication finishLaunching] (in AppKit)
-[OAApplication finishLaunching] (in OmniAppKit)
-[NSApplication run] (in AppKit)
-[OAApplication run] (in OmniAppKit)
NSApplicationMain (in AppKit)
_start (in OmniFocus)
start (in OmniFocus)
0x2

---------------------------
02/03/09 5:32:31 PM OmniFocus[434] Crashing with report:
Exception raised:
---------------------------
Mask: 0x00000001
Name: NSInvalidArgumentException
Reason: *** -[OAFindController action]: unrecognized selector sent to instance 0x7d9c70
Info:
{
NSStackTraceKey = "0x5c919a 0x91fbae3b 0x9064b30a 0x9064990c 0x906499d2 0x11ac91d5 0x11ad0569 0x11ad1d7c 0x11aca618 0x921008f9 0x9210028f 0x920ffedd 0x92101918 0x92100a02 0x9210028f 0x920ffedd 0x920ff9fb 0x920feaad 0x1489ae 0x920fe3a3 0x148b3b 0x920cb8a4 0x28f2 0x2819 0x2";
}
Backtrace:NSExceptionHandlerExceptionRaiser (in ExceptionHandling)
objc_exception_throw (in libobjc.A.dylib)
-[NSObject doesNotRecognizeSelector:] (in CoreFoundation)
___forwarding___ (in CoreFoundation)
_CF_forwarding_prep_0 (in CoreFoundation)
Li_CopySelectorFromMenuItem (in Menu Master)
LiPrefs_CopyCustomizationsForMenuItemInternal (in Menu Master)
LiPrefs_CopyCustomizationsForMenuItem (in Menu Master)
Li_ChangeMenuItemAttributes (in Menu Master)
AdjustCarbonMenuItem (in AppKit)
AddCarbonMenuItem (in AppKit)
CreateCarbonMenu (in AppKit)
_NSGetRootCarbonMenu2 (in AppKit)
AdjustCarbonMenuItem (in AppKit)
AddCarbonMenuItem (in AppKit)
CreateCarbonMenu (in AppKit)
_NSAddMenuBarItems (in AppKit)
-[NSApplication finishLaunching] (in AppKit)
-[OAApplication finishLaunching] (in OmniAppKit)
-[NSApplication run] (in AppKit)
-[OAApplication run] (in OmniAppKit)
NSApplicationMain (in AppKit)
_start (in OmniFocus)
start (in OmniFocus)
0x2

---------------------------
02/03/09 5:32:31 PM [0x0-0x4c04c].com.omnigroup.OmniFocus[434] exception = 0x00000001, crashedThreadStackPointer = 0xbffff818, code = 0x00000002;0x00000000;
02/03/09 5:32:31 PM [0x0-0x4c04c].com.omnigroup.OmniFocus[434] exception = 0x00000001, crashedThreadStackPointer = 0xbffff818, code = 0x00000002;0x00000000;
02/03/09 5:32:31 PM [0x0-0x4c04c].com.omnigroup.OmniFocus[434] Starting '/Applications/OmniFocus.app/Contents/Resources/OmniGroupCrashCatcher.app/Contents/MacOS/OmniGroupCrashCatcher' for pid 434.
02/03/09 5:32:32 PM net.infinite-labs.PlugSuit.Agent[381] Could not access task for pid 437. You probably need to add user to procmod group