Correct - items in an on-hold context are by definition not considered to be available; you can't act on them.
The solution, as Curt suggested, would be to show 'remaining' actions instead of available ones.
The solution, as Curt suggested, would be to show 'remaining' actions instead of available ones.
Last edited by Brian; 2008-07-07 at 01:15 PM.. Reason: I fail at capitalizing names.