[jahn]

Originally Posted by Joel

Quick question for you both: Did you check for updates and download version 1.0.1 on iTunes, or on your iPhone/iPod Touch?

I did it via iTunes.

[Joel]

Interesting, I updated via the phone itself and it preserved my local database.

Follow-up question: Had you backed up OmniFocus to iTunes recently? (like, right before downloading the update)

[jahn]

Originally Posted by Joel

Interesting, I updated via the phone itself and it preserved my local database.

Follow-up question: Had you backed up OmniFocus to iTunes recently? (like, right before downloading the update)

Yes, my iPhone got backed up immediately before syncing as it usually does. However, since the sync that updated OmniFocus, I've synced (and backed up) the phone again.

[hassler]

I have not plugged the iPhone into iTunes since the update. I wanted to check to see what a fix could be before writing over the data anymore

[Joel]

Just did a little test, and here's what I've got so far (even though it doesn't appear to help much):

- I updated OmniFocus to 1.0.1 on my iPhone
- Seeing that I could go one of two directions afterwards, I chose to download the 1.0.1 update on iTunes, instead of plugging in the iPhone first
- Plugged in the iPhone after the update had downloaded
- Everything backed up and synced, no issues here on my end

That all said, I am wondering if the iTunes Backup Lottery may have come into play here for jahn, when I first got OmniFocus on my phone, it took three attempts to successfully back it up into iTunes.

I don't know how that played into hassler's use case.

Another follow-up question, are you both on Mac or Windows?

[hassler]

I'm on a Mac running 10.5.4

[jen71]

i updated omnifocus via the phone on my EDGE phone, and it wiped out my existing databases. several hundred entries. needless to say, i am not a happy camper right now.

what gives?

[jahn]

I'm on a Mac. I'm also working on doing a restore from my latest backup in the hopes that my data will be there.

[Joel]

Just chatted Ken up about this, and from what we can tell, if there's an issue here, it may in how the iPhone decides to update an application.

Whether it's a situation where the older app gets deleted first, and then updated or vice-versa.

Given that I have updated and successfully kept my database, I'm not too keen on believing the above.

The other option that popped up was the use of more than one Mac with iTunes onboard, where one version had the phone authorized and the other did not, and the update was performed on the latter.

Recommendation has been made to also contact Apple about this problem, it may be an issue with their installation tools, we're looking at it as well.

[prutherford]

I'm on a PC. Standalone Omnifocus on iPhone...I love it. (When I purchase a Mac this will be the second application I purchase after TextMate). I updated through App Store (via badge notification of update). All of my data is now gone. I have a backup from yesterday that I can probably use, but I have been using heavily and will still be losing a day's worth of data if it works which is still a significant amount of data. My confidence is diminished a little, but I don't know who is responsible. Very frustrating. I do have MobileMe...is there a way to backup (sync) without a version of the Mac software?

-perry

(Update)
I just saw that you can indeed sync to MobileMe iDisk without having the Desktop Mac client...now have that level of backup protection. Thank you for that, but maybe that feature should be more thoroughly explained. Of course, maybe I'm the only one who didn't know that, but I doubt it. Anyway - lesson learned.

I still want to thank you for a wonderful iPhone app!