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My hand tool gets "stuck" Thread Tools Search this Thread Display Modes
Hi all! I have a pesky problem with Omnigraffle -- as I'm working in it it seems like I'm doing something (haven't been able to figure it out yet) that causes the tool I'm using to switch to the hand/grab tool and to get stuck there. I can move it around (and therefore move the canvas around) but I'm unable to switch to another tool, escape out of it, right or left click out of it, etc.

Silly problem I realize, but the only thing that works is doing a force quit of the application.

It seems to happen most often when I'm copying and pasting something and getting ready to drag the pasted object into place, but I can't figure out what I'm doing wrong.

I'm running OmniGraffle 5.2.2 for Mac OSX.

Please help! This happens at least a couple of times a day and is very frustrating.
 
Stacy - I'm really sorry for the trouble this is causing! I know a bit about OmniGraffle, but I don't know what would cause this. If you shoot an email to our support ninjas, you're guaranteed a response from someone with stronger Graffle-Fu...

(We collectively browse the forums as we're able, but we can't always guarantee that someone from the appropriate team will be able to respond to forum posts.)
 
 


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