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Sync - can't enter MobileMe login credentials Thread Tools Search this Thread Display Modes
I'm trying to sync my Omni Focus iPhone app.

Among the options listed (MobileMe, Bonjour, WebDAV), I have selected the MobileMe option.

When I attempt to sync Focus on my iPhone, the system automatically prompts me to enter my my MobileMe login credentials, but I cannot enter my login name and password because the system has grayed them out.

I'm really frustrated that it's prompting me to enter my login credentials, but it doesn't allow me to input them. Does anyone have any idea why this is happening?

In general, I'm a big fan of Focus and Omni Products, but I've spent several hours trying to fix this problem and about ready to move to Things or some other app. Thanks,
iPhone 3GS
Mac OS X 10.6.4
What exactly is grayed out? Have you ever entered your login credentials?

When I try this with a clean device (no previous settings), it puts "user" in the user name field. Tapping at the right end of the string "user" allows me to edit the field. Are you not seeing that behavior, or is the problem at another screen? If I put my MobileMe user name in and tap Save, I then get the Login to "" / Secure Website screen which has two fields for Name and Password, both grayed out. If I tap in the fields, I can then type in my user name and password. Are you seeing something different?
Thanks for responding. No I haven't entered my login credentials. Everytime I try to the field is grayed out.

[Quick background note: my MacBookPro experienced the Blue Screen of Death and so I had to do a clean reinstall of everything.]

Basically, it's become a frustrating loop. Everytime my iPhone begins to sync with the desktop version of OmniFocus, the iPhone app automatically takes me to the login for MobileMe credentials but both the login id and password fields are grayed out so I can't enter anything.
Again, what exactly is grayed out? Here is the screen where you have to enter your credentials to access MobileMe:

You should be able to simply tap on the field where it says "Name" and start typing, and similarly the "Password" field.

If you are seeing something different, can you capture an image and show us? Hold down the button on the top of the phone and the springboard button simultaneously to capture a screenshot to your Saved Photos album. You can email to me ( if you don't know how to attach to a forum post.
Yes, that's exactly the screen I'm seeing. But it simply remains grayed out and does not let me input my credentials.
Have you tried rebooting the phone? How about reinstalling the app?

If neither of those do the trick, you'll probably have to wait until you can call Omni tomorrow...

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