The Omni Group
These forums are now read-only. Please visit our new forums to participate in discussion. A new account will be required to post in the new forums. For more info on the switch, see this post. Thank you!

Go Back   The Omni Group Forums > OmniFocus > OmniFocus 1 for Mac
FAQ Members List Calendar Search Today's Posts Mark Forums Read

 
Please submit bug reports and feature requests via email! Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
We appreciate the feedback that we're getting from everyone, but we wanted to ask a favor.

Feel free to discuss things you'd like to see in OmniFocus, problems you're having, and so forth here on the forums, but myself and the other Support Ninjas would really appreciate it if everyone tried extra-hard to send feedback to us via email.

We do what we can to make sure that we get feedback into the system regardless of where it comes from; when we're as busy as we are right now, though, it's very easy for one of those requests to get lost in the shuffle here on the boards.

If you use the Send Feedback item under the Help menu, or send it to us at omnifocus@omnigroup.com, it goes straight into our trouble-tracking system, and I can guarantee that the appropriate folks will read it.

We'll handle your feedback in whatever form you send it to us, but here are some guidelines on how folks can make things easier on us:
  • Tell us what version of the OS you have installed. It never hurts to have that info, and some bugs only happen on particular versions of the OS.
  • One issue per email helps us get things into the bug database more easily. That way, we don't have to edit the email as we attach it to multiple items in the bug database. If you have five requests, send five emails.
  • Please include your feedback in the email, not an attached document. That way, we don't have to hunt down a copy of Word or Excel, copy out of that, and then copy out of your email to get everything into the database.

Last edited by Brian; 2008-01-10 at 11:37 AM..
 
 


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Please send feature requests and bug reports via email! Brian OmniOutliner for iPad 1 2013-07-05 03:13 AM
Reminder: Please send bug reports and feature requests via email! dave_m OmniFocus for iPad 0 2010-07-30 10:54 AM
Please send feature requests and bug reports via email! Brian OmniGraffle for iPad 0 2010-04-13 04:24 PM


All times are GMT -8. The time now is 04:22 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.