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I would like to take advantage of the Mail rule preference in OF but have a couple of questions about it having already had a try.

My use case is that I receive Helpdesk request emails at work with the subject line format "request Id ##12345 has been assigned to you" and I would like these to drop into my OF inbox without me having to lift a finger!

However, in trying I noticed a couple of issues. As the subject includes a hash (#) it strips it from the action and adds it in as a date (year).

Also, after adding the mail to OF, it seems to delete in from my Mail inbox rather than leaving a copy in there. Is there any way to alter these behaviours?

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