Hi all -
So... I LOVE the e-mail clipping function when I get an e-mail from someone that they ask me to do something. I hit my hot keys and create an action with the e-mail attached. Works like a charm.
However... I need some help with best practice for when I have an action that STARTS as an action to e-mail someone. For example, I may have the action "Email Bob to ask him about the due date for the report". When I create the action, it has a context of "Email". Here's where I need help. I send Bob the e-mail. I want to change the context to Waiting:Bob and I also want to track the e-mail. The e-mail goes to my sent box. Even if I go to my sent items and do a clipping, it wants to create it as a new action.
What's the best practice for dealing with this? Is there a way to link an e-mail to an existing action to be tracked?
-Tom
So... I LOVE the e-mail clipping function when I get an e-mail from someone that they ask me to do something. I hit my hot keys and create an action with the e-mail attached. Works like a charm.
However... I need some help with best practice for when I have an action that STARTS as an action to e-mail someone. For example, I may have the action "Email Bob to ask him about the due date for the report". When I create the action, it has a context of "Email". Here's where I need help. I send Bob the e-mail. I want to change the context to Waiting:Bob and I also want to track the e-mail. The e-mail goes to my sent box. Even if I go to my sent items and do a clipping, it wants to create it as a new action.
What's the best practice for dealing with this? Is there a way to link an e-mail to an existing action to be tracked?
-Tom
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