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What's the difference between OmniPresence and the Sync Server? Thread Tools Search this Thread Display Modes
My iPad downloaded an update to OminOutliner today. The release notes said it was "Omni Presence ready." I downloaded an app that installed OmniPresence on my MacBook Air. I've had to jump through a bunch of hoops since then, creating account name, email, password, etc., which is no big deal, but then I get to the end, and it says "You are signed up for this test!"

Wait a minute. If Ken says "May 22 is the release date," if most of the website implies its up and running, if OmniPresence is "now a part of OmniOutliner on the iPad," if people say you can use it now, why am I blocked?

What am I missing here? Is it ready or not?

Ken states VERY specifically on the blog "I’m very pleased to announce that OmniPresence document syncing will ship on May 22!" All the pieces seem to be ready. But when I get to the final point, I am informed that everything is still in test mode.

I've been waiting for this for something like 3 years. I don't care if I have to wait another 3 years—I just don't want to be told in SO many places that it's now working, only then to be told after going through all the different registration procedures that it's still in test mode!

Really, OG, you know how to drive a guy crazy.
 
As far as I can tell, OmniPresence is DIFFERENT from OmniSync Server.

More insanity.

OmniFocus has synced perfectly for years. I thought the new product would bring syncing to OmniOutliner and other programs.

Why are there TWO new products? OmniPresence, OmniSync Server...what is the difference?

I just love the fact that when you go to the website, click on Support, OmniPresence, Overview, there's pretty much nothing there but a big button that says "Download Version 1.0." What kind of an overview is that?
 
Quote:
Originally Posted by santra View Post
As far as I can tell, OmniPresence is DIFFERENT from OmniSync Server.
OmniPresence is the technology that does the syncing, it isn't a server. Omni Sync Server is a WebDAV server we are providing for your use, it doesn't do any syncing itself. You can set up your own WebDAV server and use OmniPresence with that, or any other compatible WebDAV server.


Quote:
Originally Posted by santra View Post
OmniFocus has synced perfectly for years. I thought the new product would bring syncing to OmniOutliner and other programs.

Why are there TWO new products? OmniPresence, OmniSync Server...what is the difference?
OmniPresence and Omni Sync Server are not comparable things. OmniFocus does not sync because of Omni Sync Server, it can also be used with the same other WebDAV servers OmniPresence works with. The syncing used with OmniFocus was not built for use with document based apps so that is why OmniPresence was built.

Quote:
Originally Posted by santra View Post
I just love the fact that when you go to the website, click on Support, OmniPresence, Overview, there's pretty much nothing there but a big button that says "Download Version 1.0." What kind of an overview is that?
Thanks for pointing that out, we need to change that link. The full OmniPresence page is here.

If you are still unclear about any of this, please let us know!
 
I only have a few things to add to Derek's post. In addition to the page he linked to, OmniPresence for Mac's built in Help material contains a good overview. (It's accessible from the gear drop-down in the upper-right of the main panel.)

Next, this thread lists several alternatives to our server. That's one way to avoid the queue. You can always add our server alongside the other ones later, if you like. That's another advantage of this approach: different sets of files can sync to different servers simultaneously.

As to why there's a queue required to use OmniPresence with our server: until we know how much traffic it'll generate, we don't want to risk disrupting your OmniFocus sync. Adding OmniPresence to the mix gradually requires a bit more patience in the short term, but also lets us ensure that everything goes as smoothly as possible. Hopefully that tradeoff seems worth it. ;-)
 
If we have an sync server test account for testing Omni Presence when should we stop using that account and create a real account?
 
I created a Sync Folder yesterday. It has the correct icon and everything.

Today, when I launch OmniPresence on my Mac, it forces me to start all over again. I click on "Create a Sync Folder" (my only choice), point it to the folder I set up yesterday (and which I'm using for my Omni Sync Server), and I get the error:

You don’t have permission to save the file “OmniPresence” in the folder “OmniPresence”.

Does anyone understand this?

Also: from reading the instructions about OmniOutliner, I get the impression that this isn't true sync, that I have to "import" and "export" on my iPad in order to push and get outlines that are on my Mac:
Launch OmniOutliner for iPad. Tap the Import button in the upper left of the screen; it looks like an arrow pointing downwards into an inbox or tray.

Choose “Copy from WebDAV” from the popover that appears.

Enter https://sync.omnigroup.com/YOURACCOUNT/ into the “Address” field (again, including the trailing “/”); enter your account name and password into the appropriate fields, as well.

Tap the blue “Sign In” button in the upper right.

At this point, a window will appear listing the files stored in your sync server account. You can select any of the files to copy them to your iPad. Once you have a file you want to send back up to the server, you can do so with the following steps:

Select the document in the document picker.

Tap the Sharing button in the upper left of the screen, then select “Export” from the popover that appears.

Tap “Export to WebDAV”, then choose the format to export the document to on the next page.
So is it true that with OmniOutliner, we still have to import and export, even if we do get an Omni Sync Server account set up on the web, get the server set up on the Mac, log into it after every reboot (which I have to do), and even find a way to get the OmniPresence software running on a Mac (which I haven't been able to do yet)?

Thanks for any help.
 
Quote:
Originally Posted by santra View Post
...
You don’t have permission to save the file “OmniPresence” in the folder “OmniPresence”....
When OmniPresence is disconnected it cannot be reconnected to an existing file on your mac to prevent unintentionally overwriting files (seems like that would be a simple thing, but apparently it's not). Your file are still on the server. Move your Mac OmniPresence folder and files to the trash (or elsewhere until you are sure it is all working again). Reconnect OmniPresence and the server files will download to the folder you specify. Compare newly downloaded files to the one's you had moved and then delete any duplicates.
 
Quote:
Originally Posted by santra View Post
...Launch OmniOutliner for iPad. Tap the Import button in the upper left of the screen; it looks like an arrow pointing downwards into an inbox or tray...
You should not have to do this. On the iPad, with the latest version of OmniOutliner, touch the center top to get a menu of choices: Local Documents, Trash, Cloud Setup, Sort by... If you have already completed Cloud Setup then the server should also be listed: "Omni Sync Server, Local Documents, Trash..."

Choose Omni Sync Server (or whatever you called it at setup, or your own server, whichever you are using) and you should see all the same OO files that you have on your Mac in the OmniPresence folder.

The sync is document based so if there is active editing of the same file going on with two or more devices the OmniPresence will create versions of the file if necessary so edits do not get overwritten. I find the sync is fast enough that if I move from my hands from one device to the other the sync has caught up and there are no unaccounted for edits but it would be possible to trip up the sync with more than one user.
 
Quote:
Originally Posted by pjb View Post
If we have an sync server test account for testing Omni Presence when should we stop using that account and create a real account?
If you had an existing real account before, it should be ready to use with OmniPresence. If you didn't have one, then you should create it and switch over once it's ready for OmniPresence.

*edit* Yes, I would recommend switching to an account you want to keep using. All accounts should have OmniPresence access now.

Last edited by DerekM; 2013-05-23 at 10:54 AM..
 
Quote:
Originally Posted by santra View Post
I created a Sync Folder yesterday. It has the correct icon and everything.

Today, when I launch OmniPresence on my Mac, it forces me to start all over again. I click on "Create a Sync Folder" (my only choice), point it to the folder I set up yesterday (and which I'm using for my Omni Sync Server), and I get the error:

You don’t have permission to save the file “OmniPresence” in the folder “OmniPresence”.

Does anyone understand this?
I don't know why this would happen. After you get OmniPresence set up, does it appear to function properly for the remainder of that session? What you were actually telling OmniPresence to do when you tried to reconnect to the existing folder is to create a folder inside the existing one call "OmniPresence". You can not select an existing folder to use for sync, it must create a new one, so when you select a folder in the browser, you are choosing to create a folder inside that one. That error would imply you do not have write access to the existing "OmniPresence" folder. Suggesting to me something went wrong with the set up or it was never finished.

If you do not have any files in the OmniPresence folder, I would suggest deleting it and starting over. If you do have files in it, then I would do as pjb suggested and either rename that folder, or choose a different name to use with OmniPresence and see if you run into any problems. If it does not seem to be working, our Support Humans would be happy to troubleshoot with you over the phone (1-800-315-6664) if that would be easier.

Quote:
Originally Posted by santra View Post
Also: from reading the instructions about OmniOutliner, I get the impression that this isn't true sync, that I have to "import" and "export" on my iPad in order to push and get outlines that are on my Mac:
Launch OmniOutliner for iPad. Tap the Import button in the upper left of the screen; it looks like an arrow pointing downwards into an inbox or tray.

Choose “Copy from WebDAV” from the popover that appears.

Enter https://sync.omnigroup.com/YOURACCOUNT/ into the “Address” field (again, including the trailing “/”); enter your account name and password into the appropriate fields, as well.

Tap the blue “Sign In” button in the upper right.

At this point, a window will appear listing the files stored in your sync server account. You can select any of the files to copy them to your iPad. Once you have a file you want to send back up to the server, you can do so with the following steps:

Select the document in the document picker.

Tap the Sharing button in the upper left of the screen, then select “Export” from the popover that appears.

Tap “Export to WebDAV”, then choose the format to export the document to on the next page.
So is it true that with OmniOutliner, we still have to import and export, even if we do get an Omni Sync Server account set up on the web, get the server set up on the Mac, log into it after every reboot (which I have to do), and even find a way to get the OmniPresence software running on a Mac (which I haven't been able to do yet)?

Thanks for any help.
The instructions you listed here are not for syncing. That is the import/export support we have offered from day one on the iPad which is still available as using OmniPresence is not required. You may also use a server that isn't OmniPresence compatible or have files on a server you want to retrieve to add to OmniPresence. If you have updated your iPad apps, it would be version 1.5 for OmniOutliner (you can check by using the Contact Omni option under the gear menu and the version will be listed in the email subject), there is a help entry called "Syncing with OmniPresence" that has the information you are looking for.

Quote:
To start using OmniPresence, tap the Local Documents title in the toolbar and choose Cloud Setup.

First pick the type of account you'd like to create. Enter the server's location (if necessary) and your login information, and be sure that OmniPresence is set to ON. (If not, the server will act as remote storage instead of actively syncing updates and changes.)

When you're ready, tap Connect. OmniOutliner will check to make sure the server is compatible with OmniPresence, and then your new folder will be connected to the cloud.

After connecting you'll find yourself looking at an empty cloud folder. To sync files stored locally you can use the Move All Local Documents button, or for individual documents:

1. Tap the title in the toolbar and choose Local Documents.

2. Tap Edit in the toolbar, and tap to select the documents you'd like to move.

3. Tap Share, then Move to "(folder name)". The files will be moved from Local Documents to your cloud sync folder.

Files stored in an OmniPresence-enabled folder will sync automatically whenever changes are made to them. To stop syncing a file, just move it back to Local Documents. To disconnect a synced folder from OmniOutliner, go to Cloud Setup and tap Edit to delete the folder from your list of OmniPresence accounts. Note that this won't delete any remaining contents of the folder; the files will remain in the cloud, but won't be affected by changes on this device.

The OmniPresence button appears in the toolbar when viewing a synced folder in the document browser as well as when editing a document in a synced folder. It animates to indicate a sync is in process, and if needed you can tap it to prompt a sync as well.
If there's still confusion about any of this, please let us know!
 
 


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