[jlgerber]

Originally Posted by summacube

Yes. I am looking for a feature that would allow me to log ongoing progress towards completing an action. The progress may relate to an email or it may just be a note (e.g. called Jane and left a voice message).

seems like what is needed is a note entity that behaves like an action (ie can be added as a child of an action and have other notes siblings), but is semantically different.