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Synch Time on Iphone is totally unacceptable Thread Tools Search this Thread Display Modes
Quote:
Originally Posted by santra View Post
Please--the sooner the better. I can no longer sync my iPhone after installing the new 2.0.1 iPhone firmware.

I either get the above error, or it takes 10-15 minutes EACH time to sync.
I'm getting super-slow syncing like this too - 20 minutes is not unusual, and it's never less than 10. Syncing with the desktop client is fine - minute or two and it's done. I've been through every method to ameliorate the issue that's described here, but nothing's really helped.

So I'm looking forward to 1.03 also :)
 
fix for very slow/no sync of iphone to mobile me.

symptoms:
sync of omnifocus on the iphone (omni iphone) seemed to continue endlessly (spinning gears until phone slept or until switched apps)

Fix summary. (see below for more detail)
set iphone not to sync automatically (temp setting)
set iphone not to autolock (temp setting)
prepare omnifocus mac database
archived omni mac data completed items
rebuilt omni mac database
backed up then deleted idisk data
performed sync from omni mac
reset omni iphone database
re-configured omni iphone app for sync
synced omni iphone app
jumped up and down, chanted, and patted forehead three times...

Notes/assumptions:
sync of omnifocus on the mac (omni mac) seemed to work ok and generally took about a minute or so.
differences in iphone and mac data were slight and I could afford to lose latest iphone changes.
original OmniFocus.ofocus file size was 3.5mb on idisk
both mac and iphone on wifi with high speed internet connection.

set iphone not to sync automatically
iphone omnifocus app:settings:auto sync: off
(prevents undesired syncs)

set iphone not to autolock (temp setting)
settings:general:auto-lock: never
(gives time for sync to occur before iphone sleeps and locks)

prepare omnifocus mac database
viewed all completed items. unchecked those that I did not want to archive. to expedite, you can select multiple items in a project (cmd and/or shift click), control click on one of them, and uncheck "complete" from the contextual menu. (note: you may also want to flag these items to find them easily again in case you want to restore them to completed status later.)

archived omni mac data completed items
file:move old data to archive...
set date to yesterday. selected "Move to Archive"
(reduces data file size)

rebuilt omni mac database
file: rebuild database. "Rebuild"
(i suppose it might have been more appropriate to do this prior to archiving?)

backed up then deleted idisk data
quit omni mac (verify omni iphone not syncing)
mounted idisk
navigate to idisk:Documents:
selected all omni docs and did a finder copy to a folder on my mac. note: my idisk data seemed to have extra files besides the main data file which might have been remnants of earlier uncompleted syncs.
these were the items in my docs folder:

OmniFocus.ofocus
OmniFocus.ofocus-copy-in-progress-dKOHBli-8wB
OmniFocus.ofocus-copy-in-progress-fLgmnUCxDWe
OmniFocus.ofocus-copy-in-progress-lgHTJVJTC7-
OmniFocus.ofocus-copy-in-progress-oippbxpLfzl

after copying, attempted to finder delete these items from idisk. this process hung. (probably just an unrelated glitch)
rebooted mac, used safari to visit mobile me:idisk:documents and deleted all of the above omni docs via the web interface. it took two attempts to do this. the main data file remained after the first attempt, but was successfully deleted on the second.

performed sync from omni mac
launched omni mac and synced.
(verified that a new "OmniFocus.ofocus" file was created in idisk:documents)

reset omni iphone database
omni iphone: reset database
(this will delete your data on your iphone and require you to set up omnifocus syncing again)

re-configured omni iphone app for sync
(this is the same procedure originally used to set up iphone syncing)
omni iphone: settings: username
enter username@me.com and dot me password
omni mac:preferences:sync:mobile me: share settings.
omni iphone: get settings from mac. complete dialog to set up omni iphone sync.

synced omni iphone app
omni iphone: click the sync icon (duh)

this worked for me. OmniFocus.ofocus file size decreased slightly to 2.7mb. omni mac sync time decreased slightly. omni phone sync time went from infinite to less than 30 seconds. at this point, after several syncs, none of the OmniFocus.ofocus-copy-in-progress-xxxxxxxx files have re-appeared.

you might want to reset the temporary settings changes in the first two steps above.
you might want to re-complete those items unchecked in step 3 above.

i'm sure that all of the previous steps and precautions were not necessary to fix the problem. if you discover an abbreviated procedure, please post.

jim
 
jmd,

Thanks for the detailed post, although I have to say that we're now entering Swift's "A Modest Proposal" territory :-)
 
Thanks, JMD. That all worked brilliantly, and my iPhone syncing is now swift. I mean, in the real swift sense, not the Swift sense.

My only change was, since OF on my iPhone NEVER stopped syncing, I could not access the controls to turn auto syncing off. I just deleted then reinstalled the app.

The archiving worked well (unchecking, archiving, and re-checking my long reusable lists, which I hope not to have to do again!). Though the database is the exact same size now (3.2MB), something fun happened in there to make it all work nicely.

Thanks to the Omni folks, too. Can't wait for 1.0.3, Ken.
 
Has this slow synch time been resolved or are we expected to go through a complete self diagnostic to cure our own issues.

I keep looking in App Store to see if there is a fix and nothing has come down.

If the sync is broken for a large number of people I don't see how this app can continue to be sold.
 
lekowicz,

I should add that, after following the steps, sync is now working for me, as well.
 
Supposedly OF Desktop was updated with a new sneaky peak to fix the ordering problem. My sync times are somewhat acceptable, but sync is not accurate. Change desktop, sync desktop, open iPhone, sync, and iPhone doesn't pick up changes. Have to do it a second time. So I'm seeing an accuracy problem, too.

I'm not willing to run jmd's fix. I have apps like Bookpedia that I paid less for that work flawlessly out of the box, so after going through hours and hours of grief over these sync issues, I'm reluctant to take the hour or so to run jmd's fix. And I have no guarantee or OG support on its continuing to work.
 
The recent fix in the sneaky peek will fix one direction, but you need the same fix on the iPhone app to fully fix it. 1.0.3 will hopefully be available soon.

jmd's fix is a more complicated rendition of a cleanup procedure we've also recommended: http://forums.omnigroup.com/showthread.php?t=9273
 
I;ve just updated to the latest sneaky peak and run the coalesce script. It reduced my sync file from 2.2MB to 10KB!!!!

Now it syncs in seconds at both ends - well done Omni!
 
I'm curious about what your size will be in 24, 48 hours. I had the same success you mention, but then 2 days later I was back up to 200K. Now it's 3 days and I'm at 728K.

Quote:
Originally Posted by ashleymills View Post
I've just updated to the latest sneaky peak and run the coalesce script. It reduced my sync file from 2.2MB to 10KB!!!!

Now it syncs in seconds at both ends - well done Omni!
 
 


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