Quote:
Originally Posted by wilsonng
Like wildginger, my loyalty lies with OF because the support system in place. Great tech support and a responsive forum keeps me here. I noticed that Cultured Code has dropped their user forums after getting bashed repeatedly about why feature X, feature Y, and feature Z hasn't been released yet.
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Oops.... Lemme take my foot out of my mouth. Just to verify, I went back to the Cultured Code web site. In their blog, they announced that they had restarted their user forums once again.
It appears that they really weren't maintaining and monitoring the forums and it got out of hand. They underestimated the time and resources needed to maintain the user forums. So they canned it. They finally revamped it after realizing how important a user forum is. A lot of companies have to spend an extraordinary amount of time on the forums answering questions or monitoring for spam.
I'm just amazed at how active the OmniFolks are in the forums. The user forum monitoring is done as well as receiving e-mail for bug reports and feature requests.
Just had to clarify that while I eat my left foot with a bit of salt and pepper.
Things is great for beginners and some folks may not need to go to something as powerful as OmniFocus. All their basic needs have been met. But for the rest of us, OmniFocus is the tool of choice.
I peek at Things about every 6 months to see what they have but I remain unimpressed. Thing's "Today" is probably the only thing that would make user feel that they can "trust" Things.
Perhaps some OF users don't feel comfortable with hand-rolling their own perspectives. In particular, they're not sure how to create their own "Today" perspective. Things places it automatically in their user interface. It's up to the OF user to create their own "Today" perspective.
I know that my "Today" perspective goes something like this:
Group by Context
Sort by Flagged
Status is Available
Duration is Any
Flag Status is Any
This is my "Today" perspective. I know I can "trust" this perspective. But perhaps OF newbies aren't sure how to create their own variation of "Today" so they don't trust it. It's only after experimenting with OF, they'll feel comfortable with their "Today" perspective.
I know it took a while for me to hand-roll my own "Big Rocks" perspective. My "Big Rocks" perspective is the same as my "Today" perspective but the only difference is that I have:
Sort by Due
Flag Status is Flagged
During my weekly review, I unflag everything and go through my projects and tasks to see what I want to flag as Big Rocks for this week. The "Big Rocks" are any project(s)/tasks(s) that I want to complete this week. This week, I went through my weekly review and flagged "Send Christmas gifts to my friends & family" project. I also flagged a "Decorate office for Christmas party" project and "Prepare kids for the Christmas program" project. So that's my three Big Rocks of the week. I know I can click on my "Big Rocks" perspective and see all three flagged projects that I want to focus on this week.
I think a web page or PDF dedicated to tips or tricks on how some users use OF would be very helpful. Or perhaps a set of pre-canned perspectives ideas and suggestions for newbies to try out.
The mystery is in unlocking the vast possibilities and powers of OF. This is probably what confounds newbies who just want to hit the ground running.