Hi Brian
I've just been reading the This App is K_R_A_P thread posted by smalltownboy. I tried to help him previously (I failed) but I'd really like to comment on his post. However, if you feel that I'm fanning the flames, then please remove this.
Brian, I applaud your stance in not deleting his thread and offering him a refund. I hope he accepts it, which should make it well and truly clear that the Omni Group is not trying to rip off anyone.
However, my reason for posting this is that I would like to take issue with other Members' responses to his post.
If I stand in smalltownboy's shoes, I 'get' his perception of being 'ripped off'. He bought the OmniFocus App, a premium-priced product (for the App store anyway), recorded audio and took photographs and then got told the only way he could use them was if he now bought the desktop program. Oh, and he had to buy a Mac too, because he 'only' had a PC. If that had happened to me, under the same circumstances, I would certainly feel more than a little aggrieved.
OK, he then found another App that better met his needs and decided to vent his anger about his issues regarding OmniFocus on this forum. I believe, in my hopelessly naive idealistic world, Members would focus on the issues he raised, not the individual posting them.
It has been my experience (perhaps I'm overly sensitive!) that if I make any kind of critical or negative comment on this board, I receive replies attacking me on a personal level. If Members re-read their posts to smalltownboy, it appears to come across that unless you are educated to degree level or beyond you shouldn't be allowed access to Omni's forums.
Like smalltownboy, I've had a replies to my threads commenting that I lack basic punctuation (ouch!) so that the Member responding couldn't be bothered to help me with my problem but felt that it was vitally important to criticise that I had a missed out a comma somewhere. I've been told, paraphrasing, to "chill out", "get lost" and that I'm "always dissatisfied". I guess I'm fortunate in having broad shoulders and find these pot-calling-kettle-black responses amusing. However, I think about new users like smalltownboy with with little or no experience of Omni's products and I would hate them to feel intimidated about posting here because they don't have perfect prose. I genuinely feel I have a responsibility to try to help Members posting on this board, even with my hopelessly limited technical knowledge, without indulging my unwarranted sense of literary superiority. I am always deeply impressed by Members who take the time and trouble to help me out or comment constructively on, what they probably perceive as, my self-indulgent rants.
OK, I guess it's time to put my money where my mouth is. If you're reading this smalltownboy, and your photos and audio are still 'stuck' in OmniFocus, then send me a private message. I'll clear out my projects and let you sync to my desktop. I'll then email the pics and recordings back to you. If any other Member reading this has a better solution, please post a response, I will be more than happy to step aside.
I've just been reading the This App is K_R_A_P thread posted by smalltownboy. I tried to help him previously (I failed) but I'd really like to comment on his post. However, if you feel that I'm fanning the flames, then please remove this.
Brian, I applaud your stance in not deleting his thread and offering him a refund. I hope he accepts it, which should make it well and truly clear that the Omni Group is not trying to rip off anyone.
However, my reason for posting this is that I would like to take issue with other Members' responses to his post.
If I stand in smalltownboy's shoes, I 'get' his perception of being 'ripped off'. He bought the OmniFocus App, a premium-priced product (for the App store anyway), recorded audio and took photographs and then got told the only way he could use them was if he now bought the desktop program. Oh, and he had to buy a Mac too, because he 'only' had a PC. If that had happened to me, under the same circumstances, I would certainly feel more than a little aggrieved.
OK, he then found another App that better met his needs and decided to vent his anger about his issues regarding OmniFocus on this forum. I believe, in my hopelessly naive idealistic world, Members would focus on the issues he raised, not the individual posting them.
It has been my experience (perhaps I'm overly sensitive!) that if I make any kind of critical or negative comment on this board, I receive replies attacking me on a personal level. If Members re-read their posts to smalltownboy, it appears to come across that unless you are educated to degree level or beyond you shouldn't be allowed access to Omni's forums.
Like smalltownboy, I've had a replies to my threads commenting that I lack basic punctuation (ouch!) so that the Member responding couldn't be bothered to help me with my problem but felt that it was vitally important to criticise that I had a missed out a comma somewhere. I've been told, paraphrasing, to "chill out", "get lost" and that I'm "always dissatisfied". I guess I'm fortunate in having broad shoulders and find these pot-calling-kettle-black responses amusing. However, I think about new users like smalltownboy with with little or no experience of Omni's products and I would hate them to feel intimidated about posting here because they don't have perfect prose. I genuinely feel I have a responsibility to try to help Members posting on this board, even with my hopelessly limited technical knowledge, without indulging my unwarranted sense of literary superiority. I am always deeply impressed by Members who take the time and trouble to help me out or comment constructively on, what they probably perceive as, my self-indulgent rants.
OK, I guess it's time to put my money where my mouth is. If you're reading this smalltownboy, and your photos and audio are still 'stuck' in OmniFocus, then send me a private message. I'll clear out my projects and let you sync to my desktop. I'll then email the pics and recordings back to you. If any other Member reading this has a better solution, please post a response, I will be more than happy to step aside.
Last edited by endoftheQ; 2010-06-29 at 06:23 AM..