[lamp]

Hi I changed my Accounts password. With the same account as before, when I opened Omnifocus, there is a new version available so I downloaded them.

After installation and Omnifocus reopened, I got the following messages twice:

"The file could not be opened because you do not have appropriate access privileges.

To view or change access privileges, select the item in Finder and choose File > Get Info."

Now Omnifocus would only open blink.

I went to Documents/Omnifocus Backup, and File - Info on the last dated backup. I look at my Sharing and Permissions in the File-Info, it had my name and after authenticated with my password, the access privilege is OK.

When I double clicked the file, Omnifocus again said:

"The document “OmniFocus 2007-12-17 041058” could not be opened.
You do not have appropriate access privileges. "

What should I do?

Thanks.

Cheers,
/Peter

[Brian]

I'm really sorry for the inconvenience this is causing! What, if anything, appears in console.app when you attempt to open your database?

Console.app can be found in the utilities subfolder of your applications folder. Launch it, select "Open Console Log" under the File menu, and then press the "Clear" button on the toolbar.

Once you've done that, launch OmniFocus Paste anything that appears in the window into a reply; I'll see if I can determine what's going wrong here.

[lamp]

Hi Brian -- The following is the console messages specific to OmniFocus when I have access priviledge issue:

12/19/07 11:03:24 AM OmniFocus[746] Unable to add persistent store for cache at file://localhost/Users/lamp/Library/Caches/com.omnigroup.OmniFocus/OmniFocusDatabase -- need to rebuild it.
12/19/07 11:03:24 AM OmniFocus[746] Presenting modal error: Error Domain=NSCocoaErrorDomain Code=257 UserInfo=0x15a5bb80 "The file could not be opened because you do not have appropriate access privileges." {
NSUnderlyingException = Error validating url for store;
}
12/19/07 11:09:06 AM OmniFocus[746] Unable to add persistent store for cache at file://localhost/Users/lamp/Library/Caches/com.omnigroup.OmniFocus/OmniFocusDatabase -- need to rebuild it.
12/19/07 11:09:06 AM OmniFocus[746] Presenting modal error: Error Domain=NSCocoaErrorDomain Code=257 UserInfo=0x15f022e0 "The file could not be opened because you do not have appropriate access privileges." {
NSUnderlyingException = Error validating url for store;
}
12/19/07 11:11:43 AM OmniFocus[746] Unable to add persistent store for cache at file://localhost/Users/lamp/Library/Caches/com.omnigroup.OmniFocus/OmniFocusDatabase -- need to rebuild it.
12/19/07 11:11:43 AM OmniFocus[746] Presenting modal error: Error Domain=NSCocoaErrorDomain Code=257 UserInfo=0x9fbb00 "The document “OmniFocus 2007-12-17 041058” could not be opened. You do not have appropriate access privileges." {
NSLocalizedDescription = "The document \U201cOmniFocus 2007-12-17 041058\U201d could not be opened. You do not have appropriate access privileges.";
NSLocalizedFailureReason = "You do not have appropriate access privileges.";
NSLocalizedRecoverySuggestion = "To view or change access privileges, select the item in Finder and choose File > Get Info.";
NSUnderlyingError = Error Domain=NSCocoaErrorDomain Code=257 UserInfo=0x15a8f000 "The file could not be opened because you do not have appropriate access privileges.";
NSUnderlyingException = Error validating url for store;
}
12/19/07 11:17:23 AM OmniFocus[746] Unable to add persistent store for cache at file://localhost/Users/lamp/Library/Caches/com.omnigroup.OmniFocus/OmniFocusDatabase -- need to rebuild it.
12/19/07 11:18:00 AM GrowlHelperApp[196] Auto-discovered registration ticket in OmniFocus (located at /Applications/OmniFocus.app)
12/19/07 11:18:00 AM OmniFocus[802] Unable to add persistent store for cache at file://localhost/Users/lamp/Library/Caches/com.omnigroup.OmniFocus/OmniFocusDatabase -- need to rebuild it.
12/19/07 11:18:00 AM OmniFocus[802] Presenting modal error: Error Domain=NSCocoaErrorDomain Code=257 UserInfo=0x15a1d5c0 "The document “OmniFocus 2007-12-18 142703” could not be opened. You do not have appropriate access privileges." {
NSLocalizedDescription = "The document \U201cOmniFocus 2007-12-18 142703\U201d could not be opened. You do not have appropriate access privileges.";
NSLocalizedFailureReason = "You do not have appropriate access privileges.";
NSLocalizedRecoverySuggestion = "To view or change access privileges, select the item in Finder and choose File > Get Info.";
NSUnderlyingError = Error Domain=NSCocoaErrorDomain Code=257 UserInfo=0x15a30b60 "The file could not be opened because you do not have appropriate access privileges.";
NSUnderlyingException = Error validating url for store;
}
12/19/07 11:18:05 AM OmniFocus[802] Unable to add persistent store for cache at file://localhost/Users/lamp/Library/Caches/com.omnigroup.OmniFocus/OmniFocusDatabase -- need to rebuild it.
12/19/07 11:18:05 AM OmniFocus[802] Presenting modal error: Error Domain=NSCocoaErrorDomain Code=257 UserInfo=0x15aaacb0 "The file could not be opened because you do not have appropriate access privileges." {
NSUnderlyingException = Error validating url for store;
}
12/19/07 1:47:04 PM OmniFocus[802] Unable to add persistent store for cache at file://localhost/Users/lamp/Library/Caches/com.omnigroup.OmniFocus/OmniFocusDatabase -- need to rebuild it.
12/19/07 1:48:41 PM GrowlHelperApp[196] Auto-discovered registration ticket in OmniFocus (located at /Applications/OmniFocus.app)
12/19/07 1:48:41 PM OmniFocus[1002] Unable to add persistent store for cache at file://localhost/Users/lamp/Library/Caches/com.omnigroup.OmniFocus/OmniFocusDatabase -- need to rebuild it.
12/19/07 1:48:41 PM OmniFocus[1002] Presenting modal error: Error Domain=NSCocoaErrorDomain Code=257 UserInfo=0x15a5b780 "The file could not be opened because you do not have appropriate access privileges." {
NSUnderlyingException = Error validating url for store;
}
12/19/07 1:48:43 PM OmniFocus[1002] Unable to add persistent store for cache at file://localhost/Users/lamp/Library/Caches/com.omnigroup.OmniFocus/OmniFocusDatabase -- need to rebuild it.
12/19/07 1:48:43 PM OmniFocus[1002] Presenting modal error: Error Domain=NSCocoaErrorDomain Code=257 UserInfo=0x15ad35e0 "The file could not be opened because you do not have appropriate access privileges." {
NSUnderlyingException = Error validating url for store;
}

[Brian]

Hmm... it looks like our on-disk cache file is locked.

If you quit OmniFocus, then open up
<your home folder>/Library/Caches/

and move the com.omnigroup.omnifocus folder to your desktop, are you able to open your database?

[lamp]

I moved the ~/Library/Caches/com.omnigroup.omnifocus to the desktop. But I still get the same error message when Omnifocus was opened. This is the log from the Console:

12/19/07 2:13:44 PM GrowlHelperApp[174] Auto-discovered registration ticket in OmniFocus (located at /Applications/OmniFocus.app)
12/19/07 2:13:45 PM OmniFocus[196] No cache exists at /Users/lamp/Library/Caches/com.omnigroup.OmniFocus/OmniFocusDatabase -- need to rebuild it.
12/19/07 2:13:45 PM OmniFocus[196] Presenting modal error: Error Domain=NSCocoaErrorDomain Code=257 UserInfo=0x15b4a430 "The file could not be opened because you do not have appropriate access privileges." {
NSUnderlyingException = Error validating url for store;
}
12/19/07 2:13:50 PM OmniFocus[196] Unable to add persistent store for cache at file://localhost/Users/lamp/Library/Caches/com.omnigroup.OmniFocus/OmniFocusDatabase -- need to rebuild it.
12/19/07 2:13:50 PM OmniFocus[196] Presenting modal error: Error Domain=NSCocoaErrorDomain Code=257 UserInfo=0x15be04f0 "The file could not be opened because you do not have appropriate access privileges." {
NSUnderlyingException = Error validating url for store;
}

[Brian]

hmmmm... okay, this makes me wonder if the Caches folder itself is inaccessible for some reason. We note that our cache is missing, then get the error when we try to write a new one.

If you select it in the finder and then do a get info, what appears in the "Sharing and Permissions" section?