Several users in the company I work for are trying out OmniGraffle 5.1 pro and have run into an issue where they can not save any files from the OmniGraffle to the network shares they have access to save too.
The OmniGraffle app complains about not being able to save the file after about 30 seconds of the pinwheel beach ball showing. However if they save the file to their desktop them move it over it works but is an unacceptable solution.
From my research it looks like OmniGraffle is trying to delete temp folders from the hidden .TemporaryItems folder on the share and is successful (verified by the Windows 2003 audit logs). but the application complains it can't save the file.
Except for the .Trash and .TemporaryItems folders the users have read only in root of the share and full permissions in all subfolders. I verifed that Office word/excel can save to the same location (including .TemporaryItems) without an issue.
The OmniGraffle app complains about not being able to save the file after about 30 seconds of the pinwheel beach ball showing. However if they save the file to their desktop them move it over it works but is an unacceptable solution.
From my research it looks like OmniGraffle is trying to delete temp folders from the hidden .TemporaryItems folder on the share and is successful (verified by the Windows 2003 audit logs). but the application complains it can't save the file.
Except for the .Trash and .TemporaryItems folders the users have read only in root of the share and full permissions in all subfolders. I verifed that Office word/excel can save to the same location (including .TemporaryItems) without an issue.
Code:
OSX Console output: 12/4/08 2:49:16 PM kernel smbfs_vnop_link: warning: pid 306(OmniGraffle Prof) hardlink(Thumbnail.tiff) 12/4/08 2:49:16 PM kernel smbfs_vnop_link: warning: pid 306(OmniGraffle Prof) hardlink(Preview.pdf) 12/4/08 2:49:16 PM kernel smbfs_vnop_link: warning: pid 306(OmniGraffle Prof) hardlink(image5.jpg) 12/4/08 2:49:16 PM kernel smbfs_vnop_link: warning: pid 306(OmniGraffle Prof) hardlink(image3.eps) 12/4/08 2:49:16 PM kernel smbfs_vnop_link: warning: pid 306(OmniGraffle Prof) hardlink(data.plist) 12/4/08 2:49:19 PM /Applications/OmniGraffle Professional 5.app/Contents/MacOS/OmniGraffle Professional[306] Possible unresolved transaction race -104/(.TemporaryItems/folders.862688107/TemporaryItems/(A Document Being Saved By OmniGraffle Pro 3),(null)) 12/4/08 2:49:19 PM OmniGraffle Professional[306] The temporary directory at "/Volumes/Clients/.TemporaryItems/folders.862688107/TemporaryItems/(A Document Being Saved By OmniGraffle Pro 3)" could not be deleted.