[jdesouza]

I dont have MobileMe, nor do I have it backed up to a webDAV server. It is "synced" with itunes - does that mean I do not need to create a new database? When it syncs to itunes, I still get the prompt to create a new database when I start OF. Please HELP!

Thanks

[Andrew]

This is a bug that some people are reporting with the iPhone. It is not supposed to wipe your application data when it installs an update, but sometimes it does. We don't know why or if there is any pattern to when it happens, and it's not limited to OmniFocus - it appears it can happen with any application that saves data on the phone. (It's possible that the bug was fixed in the iPhone OS 2.0.1 upgrade, but we don't really have any idea. Do you have 2.0.1 installed?)

If you have a recent backup of your iPhone/iPod touch in iTunes, you can restore that backup to get whatever data was on your phone at that time. THIS WILL WIPE OUT ALL NEWER DATA ON YOUR PHONE, including any upgraded applications, so if your backup is not recent, it may not be worth restoring from it. If you _do_ restore, you'll need to reinstall any upgrades that you installed after the backup, including OmniFocus, and there is no guarantee that it won't lose your data again when you do that, as we don't know what causes it. (However, if you restore and then set up syncing to get your data backed up to MobileMe or other WebDAV server, then if the upgrade loses your data you can just reconfigure syncing to download the data.)

To restore from a backup, connect your device to your computer, then right-click on it when it shows up in the source list in iTunes and choose the restore option.

I hope that's helpful, and I'm sorry that I don't have better news for you.

I've got 2.0.1 installed and this is now the second time an OF update has wiped my data. And like Souza, I too don't sync with other apps. I grow weary of re-entering data.

[HeadOn]

Originally Posted by jgovern

I've got 2.0.1 installed and this is now the second time an OF update has wiped my data. And like Souza, I too don't sync with other apps. I grow weary of re-entering data.

To speak to the Omni Group's statement. I have had 1 time where the data got wiped. And on this latest install, where the data was maintained.

It might be a good idea to also send your feedback to Apple so they know this is a potential issue on their side. Customer feedback will probably help them gage impact and prioritize bug fixes if this is on their side.

I feel for you.

Good luck and hang in there.

[success2be]

Godaddy has webdav compatible online storage of 50mb, enough for Omnifocus for only $7/yr. Or you can spend $20/yr for 10GB from BingoDisk.

The best feature of Omnifocus is the sync which backs up your data. Totally worth it.

[snarkyFish]

I just lost my second database with this update as well. I DID back up to a webDAV server, and can confirm that my data is there.. OF just won't pull it down and open it. I've tried everything I can think of, it syncs... downloads.. and I'm sent to an empty omnifocus. : (

I don't think I have another update in me if I'm re-entering all my stuff each time.. Local database loss may not be their fault, but the silent failure of webDAV syncing after that IS. They could at least document how this works so I could troubleshoot why it's failing..