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Clip-o-tron error Thread Tools Search this Thread Display Modes
Hello,

I'm giving Omnifocus a spin for the trial period and was really excited about the clipping from Mail.app features, but ran into a problem trying to install the Clip-o-tron plugin. I've attached a screenshot, but basically as soon as click the "install" button in Omnifocus' prefs, I get an error message that says, "Failed to install '/Users/jeffersonstovall/Library/Mail/Bundles/OmniMailMessageServiceEnabler.mailbundle'.

I've searched for about two days, but can't find this specific issue with the Clip-o-tron, and I've tried a variety of fixes, including:
  • Fixing permissions via disk utility
    Changing my library permissions to "all" for read/write
    Installing from the dmg image
    Turning off/on services
    Multiple restarts and reinstalls

Clipping text from messages works

If someone could help me out, this would be the killer features that would probably get me to purchase the program.

Let me know if there's anything else to try, or if, somehow, I missed the solution somehwere in the forums.

Thanks, guys.
 
Oops, I'm sorry, somehow the file attachment didn't work. Here's the screenshot: http://www.flickr.com/photos/3366803...in/photostream.
 
Give the support ninjas a call when they open for business about 3 hours from now. 800-315-6664 or +1-206-523-4152. You can evaluate the support and the product simultaneously :-)

Is anything interesting output to the system.log (view with Console app in Utilities folder) when this failure occurs?
 
Happy to do that. Here's the console output:


4/10/12 10:49:54.079 AM OmniFocus: Failed to install '/Users/jeffersonstovall/Library/Mail/Bundles/OmniMailMessageServiceEnabler.mailbundle' from '/Applications/OmniFocus.app/Contents/Resources/OmniMailMessageServiceEnabler.mailbundle'

(Not that interesting...)
 
Sometimes Omni emits more information to the console, but it would appear this is not one of those times...give the support ninjas a call, I'm sure they've seen this before.
 
Hi

I have this exact problem. I have alerted the 'ninjas'!
 
 


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