[jbleffert]

Omni Response:

We have tracked down a bug that causes slow syncs and are actively exterminating it as I type. We hope to have a fix for the iPhone in 1.0.3 and a fix for the Mac in a SneakyPeek coming soon to a software update check near you.

Original User Question:I've been using the 1.1 alphas for ten days or so now and just in the last couple of days, I've noticed that iDisk syncing has gotten extremely slow, on the order of 15-20 minutes. My .ofocus document is around 1.3mb.

I've noticed that CPU load spikes when doing the syncing and stays that way for the full 15-20 minutes it takes to sync.

Has anyone else seen this? Is there anyway to debug this?

[dvinnola]

Same with me. I am using Mobile Me, and I cannot get either the desktop or iphone to finish a sync right now. Currently my desktop has been sync'ing for over 20 minutes. I won't even try my iphone right now.

[Lizard]

Here's a few starting points:

Use these steps to make sure your database isn't unnecessarily large: http://forums.omnigroup.com/showpost...8&postcount=17

Also make sure you've grabbed the latest build. (Check for Updates in the File menu.)

Check for error messages in the Console.

[jbleffert]

I followed those steps and am on the latest build and it doesn't seem to have helped. There aren't any error messages on the console.

Is there any logging I can turn on to see what it's doing?

[dvinnola]

That was a huge help. I had tons of .zip files and clients in my MobileMe directory. I removed them all and re-sync'ed. Everything synchronized. Thanks.

[jbleffert]

Actually, I spoke too soon. It chugged away for about an hour, but then reduced to a single zip file in the directory on my iDisk. It's gotten much faster now and I think now I understand how it's working. I moved some projects around and I'd bet that just created a lot of separate transactions which had to be resolved.

Thanks for the help!

[mctheriot]

Hi,
Can you give me a little clarification here?

I following the instructions in the link (no problems doing that) but after I resyc'd again, I returned to the directory and saw new, additional files again. I'm I understanding correctly that under normal operation there should be only ONE sync file for each device - or is it normal to continue to see new ones added?

Thanks!
Mark

Originally Posted by Lizard

Here's a few starting points:

Use these steps to make sure your database isn't unnecessarily large: http://forums.omnigroup.com/showpost...8&postcount=17

Also make sure you've grabbed the latest build. (Check for Updates in the File menu.)

Check for error messages in the Console.

[Syl]

I am also experiencing the endless syncs to MobileMe. I'm running version 1.1 sneakypeak (v77.7.0.103239). When I launch OmniFocus desktop, the sync icon spins and spins but no progress is made. I can't stop the sync or quit without force quitting. Is there a way to stop the sync more gracefully?

It will only sync if I create a new sync and then it only works the first time.

My iPhone also tries to sync unsuccessfully using the OmniFocus application.

Should I send in my log files?

Thank you,

Syl

[Lizard]

mctheriot: The way .client files work has changed a bit in recent updates. You will sometimes get a few extra, but it should level out around 2 or 3 per device.

[Lizard]

Originally Posted by Syl

I am also experiencing the endless syncs to MobileMe. I'm running version 1.1 sneakypeak (v77.7.0.103239). When I launch OmniFocus desktop, the sync icon spins and spins but no progress is made. I can't stop the sync or quit without force quitting. Is there a way to stop the sync more gracefully?

It will only sync if I create a new sync and then it only works the first time.

My iPhone also tries to sync unsuccessfully using the OmniFocus application.

Should I send in my log files?

Thank you,

Syl

Yes please, send in log files!
Also, if you could take a sample in Activity Monitor while OmniFocus is spinning away on a sync, that could be useful too.