[Nicolas_Thomsen]

When I tried it this morning from my iPhone it worked fine, but now the mails I send to the omnifocus email adress are not returned, is the mailserver down?

[derekr]

Originally Posted by Nicolas_Thomsen

When I tried it this morning from my iPhone it worked fine, but now the mails I send to the omnifocus email adress are not returned, is the mailserver down?

Tried it out just a minute ago, and it seemed to be responding fine. Still having trouble?

[Brian]

Originally Posted by Nicolas_Thomsen

When I tried it this morning from my iPhone it worked fine, but now the mails I send to the omnifocus email adress are not returned, is the mailserver down?

Checked with the server admin - we haven't had any downtime today....

[Nicolas_Thomsen]

Originally Posted by Brian

Checked with the server admin - we haven't had any downtime today....

How long is it supposed to take before you get the mail back? I sent 5 out yesterday, only one of them came back and it took an hour for it to arrive.

[Royp]

i get mine back in seconds but still garbled

[Nicolas_Thomsen]

I just tried again today, it took an hour and a half before I got the mail, and I have turned push on. It was only the first mail I sent out when I tried it at first that came back instantly.

[sooinlee1]

Seems to work except that it lost its attachment along the way.

[whpalmer4]

It doesn't do attachments, as Brian mentioned on the iPhone thread, but apparently not this one.

[Ken Case]

Originally Posted by Nicolas_Thomsen

I just tried again today, it took an hour and a half before I got the mail, and I have turned push on. It was only the first mail I sent out when I tried it at first that came back instantly.

As a general rule, email doesn't make any guarantees about delivery times since a server could be congested or temporarily unavailable. But our server will process a message and send back a reply as soon as it receives a message. (In fact, our send-to-omnifocus autoresponder never even records a copy of the message, it just processes it in memory and immediately starts sending the reply. Of course, if the place we're trying to send the message back to isn't accepting email there could still be a delay before it's delivered, and during that delay the message would be temporarily stored on our server's disk.)

I did notice that some messages were being delayed by our spam greylisting service (in cases where people hadn't sent any other email to omnigroup.com recently)—for a minimum of 5 minutes, but sometimes as long as an hour or more (depending on how often the sending email server retries failed delivery attempts). I've turned off the greylisting service for the send-to-omnifocus autoresponder now, so that delay should no longer happen.

[Nicolas_Thomsen]

Originally Posted by Ken Case

As a general rule, email doesn't make any guarantees about delivery times since a server could be congested or temporarily unavailable. But our server will process a message and send back a reply as soon as it receives a message. (In fact, our send-to-omnifocus autoresponder never even records a copy of the message, it just processes it in memory and immediately starts sending the reply. Of course, if the place we're trying to send the message back to isn't accepting email there could still be a delay before it's delivered, and during that delay the message would be temporarily stored on our server's disk.)

I did notice that some messages were being delayed by our spam greylisting service (in cases where people hadn't sent any other email to omnigroup.com recently)—for a minimum of 5 minutes, but sometimes as long as an hour or more (depending on how often the sending email server retries failed delivery attempts). I've turned off the greylisting service for the send-to-omnifocus autoresponder now, so that delay should no longer happen.

Hi Ken I just tried it again and it came back almost instantly, thanks a lot, you guys are great! :)