[kimomni]

I can not open my OmniFocus.

Everytime I try to open program, I get the same message.

Operation could not be completed.
(NSCocoaErrorDomain error 257.)

There is nothing in
<folder>/Library/Applcation Support/OmniFocus

I tried to delete the program and reinstall.

The software downloads without a hitch.
Drag icon into apps and it replaces the old OmniF
I double click to open app in apps folder.
My OmniF icon bounces in dock when I go to open it.
I get that message pop up on the screen, I click OK, the message continues to pop up until I am finally quick enough to quit OmniF before the message reappears.

Please help!!!
Kim

[Lizard]

Have you contacted our support ninjas about this? Please send an email to omnifocus@omnigroup.com and they'll help you track this down and get working again.

[Tim Wood]

Also, fire up /Applications/Utilities/Console.app and check for any extra log messages. This may help us to diagnose and fix it more quickly. Thanks!

[kimomni]

This is what the Console says:

11/17/07 1:25:59 PM OmniFocus[347] Presenting modal error: Error Domain=NSCocoaErrorDomain Code=257 UserInfo=0xdb02650 "Operation could not be completed. (NSCocoaErrorDomain error 257.)" {
NSUnderlyingException = Error validating url for store;
}

Thank YOU!
I didn't know about the console!
I reported this to the Ninjas but they seem to be pretty busy, so I was hoping someone here could help me.
I'd love to get this app working.

Thanks!
Kim

[Tim Wood]

257 is Apple's code for NSFileReadNoPermissionError. This error is coming from somewhere in Apple's code, but I'm not sure where.

The most likely candidates are:

- ~/Library/Caches/com.omnigroup.OmniFocus
- ~/Library/Application Support/OmniFocus

Could you check the permissions of these folders and their contents using Finder's Get Info. If you can determine which one is the problem I can add better error handling for the next time someone runs into this.

In the case of the Caches directory, you can simply blow it away (once you've checked the permissions) and it will get recreated the next time you run OmniFocus. The App support directory has your actual data in it, so you'll want to fix the permissions there if needed.

The most likely candidate really is the 'OmniFocusDatabase' inside the caches directory (just by the 'store' language used in the error), so hopefully that'll prove to be the case.