[jrpetit]

New user.

I like Omnifocus, been using it for a while. I require something more flexible to keep track of ideas and thoughts that just are not tasks, but a cloud of things which have no immediate flow to them. Heck, a journal is an example of something I'd like to keep in here.

Anyways, I have to say my first experience with Outliner is a bit disappointing.

Opened up the application for the first time.
1) renamed the root of the untitled document is loaded by default to: "Journal"
2) recorded an entry under the first topic and gave it some text.
3) attempted to play back the recording by clicking on the recorded item. Received error that it must be saved first. Huh? Why should I save something if I don't even know if I like what I said.
4) fine, so I save. Choose a file name. And receive the error: The document could not be saved.
5) Tried save-as. Same problem
6) After a few minutes I get the lovely error again, but this time "The document untitled could not be saved.

You know, when you encounter a bug like this while trying to do the very first thing, it is really a crushing feeling: "oh shit, did I just spend 60$ on a piece of bugware"?

I am disappointed.

[DerekM]

Hi, sorry for the trouble you experienced! Are you possibly saving your file to a Windows share? That could explain part of this. Also, it sounds like the second time you saw the error it was due to the auto-backup failing possibly due to a permissions error? Console.app in Applications/Utilities might shed more light on this error.

Please email support at omnioutliner@omnigroup.com if you haven't found any obvious reason for this answer and we'll help you get to the bottom of it.

[whpalmer4]

Derek, I remember getting the "need to save before playback" message in the past, but don't seem to get it any longer. What are the circumstances under which I should see that, if any?

jrpetit, I've been using OmniOutliner since the middle of 2002. You didn't buy a piece of bugware! However, if you feel otherwise, check out Omni's refund policy on their store web page if you're still within 30 days of the purchase date.

[DerekM]

I don't know what would cause that. But I wonder if perhaps jrpetit, and maybe you when you saw it, was double-clicking on the recording, or clicking on the on the option to open it in the native app. In this case it will act just like any other embedded attachment and you will need to save first so it's actually in the file wrapper.

[whpalmer4]

Ah, yeah, that's it -- clicking on the little QuickTime icon gets that response. Apparently I'd trained myself to open the row and click the play button, where saving isn't necessary.

[jrpetit]

Additional information:

- I am not saving it to a file share.


Here is what I am now doing to reproduce this problem:
(I tried saving the document first before recording the audio this time)

1) Create a new document
2) Create a new entry
3) Record audio for that entry.
4) Hover on the entry with the mouse, then you will see a little arrow on the right.
5) Click on the arrow.
6) The error appears every time.
7) After this error appears, it is impossible to save the document.