[xmas]

As you are well aware, there have been many reports of syncing issues, and we think we might have tracked one of them down.

If you are using iDisk syncing with MobileMe, and you've turned on iDisk sync from your system preferences:



And you're having issues with syncing to your phone, let us know!

omnifocus@omnigroup.com

The subject line should be: [FORUM USERNAME]:iDisk


Here is what we think is happening:

You make a new task on the phone, and it uploads to iDisk. Seconds later, iDisk on your mac decides to upload, and it clobbers the new task your phone just made. If we can get reports of when people are seeing issues we can see if our hypothesis is correct, and if so, work on a fix.

Thanks for your help!

[whpalmer4]

Do you think this bug only happens if there is an iPhone in the mix?

[Lizard]

An iPhone may make it more likely, since it probably depends on having two different clients sync near the same time. Few people switch back and forth between a desktop and laptop as frequently as people might switch between their phone and mac.

[whpalmer4]

Okay. I didn't want to waste time trying to make it fail if it was an iPhone-only bug (to your knowledge).

[ScottE22]

I'm having sync issues and I do have iDisk syncing enabled. Heading to System Prefs to turn it off now!

I have no need for offline access to my iDisk anyway.

[Lizard]

Once you do so, ScottE22, you may also want to delete OmniFocus from your WebDAV and push up a new copy from your most current client just to make sure any scrambling that occurred while you had the syncing on gets cleared out.

[brianogilvie]

Xmas: many thanks for this thread! I just started using OmniFocus on two machines and have encountered problems with iDisk syncing wiping out my most recent changes. I was racking my brains trying to figure out why.

[MacBerry]

I've sent the email as requested, but yes I have iDisk syncing on, and do have syncing issues.

I can't turn iDisk syncing off as I use it to keep the files on two Macs in sync, which is essential for my business, but of there's any help I can give in testing I'll be happy to.

The second Mac doesn't use the OF file, but could easily be syncing at the same time as either OF version.

Is it possible Apple don't expect the iDisk version of any file to be worked on directly (i.e. modified by OF when IT syncs)? Maybe they only expect the local copy to me worked on and then synced?

Mark

[santra]

For me it's the same drill every morning:

1. Check my desktop OF to verify it's correct; close and reopen to back it up.
2. Turn on iPhone OF and sync--only to discover the sync produces incorrect data.
3. Reset iPhone database and try again--still incorrect data.
4. Open iDisk on MacBookPro and blow away ofocus file(s).
5. Go to iDisk in cloud and blow away ofocus.
6. Open desktop OF and sync.
7. Open iPhone OF and sync.

So every morning I do this--and it takes 10 or 15 minutes--just so I can be certain I can use iPhone OF on my commute into Manhattan on the subway.

If I wanted to "hand off" my synced data between Desktop and iPhone OF again later in the day, I'd have to do some version of the above again.

It's getting frustrating, of course.

[whpalmer4]

Originally Posted by santra

For me it's the same drill every morning:

1. Check my desktop OF to verify it's correct; close and reopen to back it up.
2. Turn on iPhone OF and sync--only to discover the sync produces incorrect data.
3. Reset iPhone database and try again--still incorrect data.
4. Open iDisk on MacBookPro and blow away ofocus file(s).
5. Go to iDisk in cloud and blow away ofocus.
6. Open desktop OF and sync.
7. Open iPhone OF and sync.

From 4 & 5, I get the definition impression that you have iDisk syncing turned ON, correct? Have you tried turning it off, as suggested by Omni here? No point in driving up your frustration level by continuing to try something that is known to be broken in the current version!