[Ciprian]

Hi, i am running version 1.9.3 on os x Lion. I purchased through apple mac store. After 2-3 minutes , sometimes sooner the app is freezing. Doesn't respond to anything ( taps, keyboard, etc ) . i wait a few minutes , than freezes again and so on. The guys from support instructed me to delete some folder as below

"Sorry for the trouble here, but thanks for contacting us. Please try this:

- Quit OmniFocus
- Switch to the Finder
- In the Menubar at the top of the screen select: Go > Home
- In the new Finder window that appears navigate to: Library > Caches

(If you are running Mac OS X 10.7 Lion the "Library" folder is hidden, so you'll need to hold down the "option" key and then select: Menu Bar > Go > Library)

- Inside the Caches folder delete this folder: com.omnigroup.OmniFocus
- Relaunch OmniFocus

Did that fix it? If not, would you please open Console (in your Utilities folder) do a File > Save a Copy As... and send in your computer's error log.

Thanks,
"

unfortunately it didn't work.

Any ideas?

[whpalmer4]

Yeah, do as he suggests and send them the log file...Omni's got a great support team, if you work with them they'll get you straightened out.

[Ciprian]

I did it, but i hoped that i can find the answer faster. I just switched to omnifocus from other app and need to move my data. Thanks anyway