Originally Posted by Lizard
Right now we are still running about a week behind on responding to emails.
With respect Lizard, I think that's very optimistic. So far, I've been waiting 2 1/2 weeks for a reply [OG #313396].
Events have largely overtaken the issues I had, so maybe you thought I didn't need a reply anymore, but they weren't just bug reports, they were specific requests for help, so I'd at least have expected a "please try the latest version" reply.
As it is I only know you've made progress because I hang around here. If I didn't, I'd almost certainly have moved on to another product by now.
Contrary to the sticky, posting here is FAR more likely to get a response than e-mail is, in my experience anyway.
BTW, I fully understand why responses may take a while at the moment, and don't even mind that they do. I just think your auto-responders should reflect the true picture, as should posts you make here.